Delete account and data
How users can request deletion of their CleanLedger account and associated data.
1. Delete your account directly in the app
Sign in to the CleanLedger app and open: More or Settings > Privacy & Legal > Delete account. Confirm the dialog by entering the shown confirmation word. The deletion process is then triggered and you are signed out.
2. Request deletion by e-mail
If you no longer have access to the app, send a request to brandys.seevetal+cleanledger@gmail.com. If possible, use the e-mail address of your CleanLedger account and state that you want your account and associated data deleted.
3. Data deleted or anonymized
Account deletion removes or anonymizes the user account, direct memberships, notifications and personal profile data where technically and legally possible.
4. Data that may be retained temporarily
Certain operational history, proof, billing, security, abuse-prevention or log data may be retained longer for legal duties, traceability, dispute handling, security and fraud prevention. Where possible, such data is separated from your direct user account or anonymized.
5. Delete individual content without deleting the account
Many items can be deleted or changed directly in the app, for example profile details, photos, documents, notes, task information or expenses, if your role allows it. You may also send an e-mail request for this.